Owner FAQs

Answers to your frequently asked questions

• Are you licensed?

  Yes. We are a licensed Real Estate Brokerage with the state of South Carolina.

• Can you put the money directly into my account?

  Yes. We ACH Owner Draw directly via EPay.

• Do you sell real estate too?

  Yes, we are a licensed real estate brokerage that sells, leases and manages rental properties. We are experienced in all aspects of residential real estate transactions.

• How and when do I get my checks?

  Rents are typically due on the first of the month and a four day grace period is allowed for tenant payments. Rent payments are then processed, giving some time for payments to clear. Owner Draw is processed on 10th of every month. Per the Owner’s preference we either ACH or mail a check. Weekends and bank holidays can also affect the timing.

• How is rent collection handled?

  Tenants pay us directly by E-Pay, (manual or automated) or by check.

• How long of a lease do you sign?

  Typically, this is at least 12 months but is subject to owner needs. 

• How much security deposit do you charge the tenant?

  Our normal security deposit is one month’s rent. Some properties or tenant situations may require a different amount.

• How soon can you start managing my property?

  Usually, we can get started within a day or two. This will depend on if you have a current manager in place, if there are already existing leases or tenants and a few other variables.

• What type of properties do you manage?

  We currently manage both residential and commercial properties.

• What type of reports do I get and how often?

  Monthly accounting statements will be issued as rents are processed. You will also have access to Owner portal to access your reports.

• Who holds the tenant security deposit?

  We hold the security deposits in a South Carolina non- interest-bearing escrow account in order to comply with state law.